Privacy policy
Red Rock Appliance Services LLC
Effective Date: 01.01.2023
Red Rock Appliance Services LLC (“Company,” “we,” “us,” or “our”) operates the website redrockfix.com and provides residential and commercial appliance repair services in Las Vegas, Henderson, and Boulder City, Nevada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to your name, phone number, email address, service address, appliance information, and any details submitted through contact forms, service requests, phone calls, text messages, or online scheduling tools.
We may also automatically collect limited technical data such as IP address, browser type, device information, and website usage data through cookies or analytics tools for operational and security purposes.
We do not knowingly collect information from individuals under 18 years of age.
2. How We Use Your Information
By submitting your information through our website or contacting us, you consent to the collection and use of your information for legitimate business purposes, including:
- Scheduling and providing appliance repair services
- Communicating regarding service appointments
- Processing invoices and payments
- Improving website functionality and user experience
- Internal record-keeping and compliance
- Marketing communications (you may opt out at any time)
We use your information solely to operate and improve our services. We do not sell personal information to third parties.
3. Consent and Communication
By providing your phone number or email address, you consent to receive service-related communications, including calls, text messages, and emails. Message and data rates may apply.
You may withdraw consent for marketing communications at any time; however, service-related communications necessary to complete requested services may still be sent.
Submission of information through our website constitutes acknowledgment and acceptance of this Privacy Policy.
4. Information Sharing and Disclosure
We may share limited information only when necessary to:
- Process payments through secure third-party payment processors
- Comply with legal obligations, court orders, or lawful requests
- Protect our legal rights, property, safety, or business interests
- Prevent fraud, abuse, or unauthorized activity
We are not responsible for privacy practices of third-party platforms, payment providers, or external websites linked from our website.
5. Data Security and Limitation of Liability
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. By using our website and services, you acknowledge and accept that transmission of data is at your own risk.
To the fullest extent permitted by Nevada and federal law, Red Rock Appliance Services LLC shall not be liable for unauthorized access, data breaches, third-party misuse, technical failures, or damages arising from use of this website.
6. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on redrockfix.com. Continued use of the website constitutes acceptance of the updated policy.
If you have questions regarding this Privacy Policy, please contact:
Red Rock Appliance Services LLC
Las Vegas, Nevada
Email: redrockfix725@gmail.com
