Refrigerator ice makers and dispensers, built-in undercounter ice machines and clear-ice makers that produce little, no or bad ice. $75 diagnostic, credited toward the repair.
Credited toward your repair when you approve it
Mainstream and luxury built-in models
Licensed, insured and EPA 608 certified
Most repairs finished on the first visit
Red Rock Appliance Services repairs refrigerator ice makers, ice dispensers and residential undercounter ice machines of all brands in Las Vegas, Henderson and Boulder City. Most ice maker repairs cost $150–$450. Undercounter clear-ice machines often need descaling here because of hard water. The $75 diagnostic is credited toward the repair.
Ice makers depend on four things: water supply, freezer temperature, a working ice maker module and a dispenser that can move the ice. Hard Las Vegas water is the number-one enemy: it clogs filters and inlet valves and coats the evaporators of clear-ice machines with scale.
We repair in-door ice makers on Samsung, LG and Whirlpool French-door refrigerators — including the frozen ice compartment problem these models are known for — and built-in clear-ice machines from Scotsman, U-Line, Sub-Zero, Hoshizaki, Marvel and Perlick.
Ice makers we repair:
We repair every brand of ice maker and ice machine, from Samsung, LG, Whirlpool, GE, GE Profile, Café, Frigidaire, Electrolux, KitchenAid, Maytag, Kenmore, Amana, Haier and Hisense to luxury built-ins by Sub-Zero, Wolf, Thermador, Viking, Miele, Monogram, Gaggenau, Bosch Benchmark, Fisher & Paykel, JennAir, Dacor, Liebherr, Signature Kitchen Suite, BlueStar and Bertazzoni. No brand is off limits, and we work on units still under a manufacturer warranty only after you have checked with the manufacturer first.
Ice maker problems we fix every week in Las Vegas homes, with checks you can try first.
Likely causes
Try this first
Make sure the ice maker is on and the freezer is at 0–5°F. Replace an old water filter.
How we fix it
We thaw the fill tube, test the valve and module and replace the failed part.
Likely causes
Try this first
Replace the filter — on hard water it clogs faster than the label says.
How we fix it
We replace the valve or filter housing and verify fill volume.
Likely causes
Try this first
Clear the ice and check the compartment door closes and seals.
How we fix it
We replace the heater, fan, seal or ice maker and correct the airflow.
Likely causes
Try this first
Empty the bucket and break up clumps.
How we fix it
We replace the auger motor, solenoid or switch.
Likely causes
Try this first
Clean the condenser grille and run the machine's clean cycle with the manufacturer's descaler.
How we fix it
We descale and sanitize the machine and replace pumps, valves or sensors.
Likely causes
Try this first
Turn off the water supply to the ice maker.
How we fix it
We replace the valve or line and clear the drain.
Try these step-by-step guides before you book — many problems have a simple fix. If the problem comes back, call (702) 744-2944.
Typical totals we see in Las Vegas, Henderson and Boulder City for the most common repairs, parts and labor included. Every visit starts with a $75 in-home diagnostic, and that fee is credited toward the repair when you approve it. You always get the exact price before any work starts.
| Repair | Typical total (parts + labor) |
|---|---|
| Water inlet valve | $200–$350 |
| Ice maker module or assembly | $250–$450 |
| Thaw and repair frozen fill tube | $150–$280 |
| Dispenser auger motor or solenoid | $220–$400 |
| In-door ice maker heater or fan | $200–$380 |
| Undercounter ice machine descale and sanitize | $180–$300 |
| Undercounter ice machine pump or valve | $250–$550 |
Ranges are estimates for standard freestanding models, not a quote. Built-in and luxury models, hard-to-reach installations and dealer-only parts can cost more; simple fixes often cost less. Prices include our 90-day labor warranty and up to 1-year parts warranty.
Call (702) 744-2944 or book online.
We test water supply, temperatures, the module and dispenser. The $75 diagnostic is credited toward the repair.
You approve the price before work starts.
Valves and common ice makers are on the truck.
Every repair comes with a 90-day labor warranty and up to 1-year parts warranty. If the same problem comes back, we come back.
No ice in 110° heat? Call now —
most ice maker repairs are done the same day.
Straight answers about ice maker repair in Las Vegas, Henderson and Boulder City.
Most ice maker repairs cost $150–$450. The $75 diagnostic is credited toward the repair.
Most often a frozen fill tube, a failed inlet valve, a clogged filter or a freezer that's too warm.
In-door ice makers rely on a fan, heater and tight seal. When one fails, ice clumps and freezes solid. We repair the cause, not just melt the ice.
Yes, plus Sub-Zero, Hoshizaki, Marvel, Perlick and other residential ice machines, including descaling.
About every 6 months because of the hard water, or whenever the machine slows down or shows a clean light.
Yes — see our commercial ice machine repair page for Hoshizaki, Manitowoc, Scotsman and more.
Every repair includes a 90-day labor warranty and up to 1-year parts warranty.
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