Restaurant Cooking Equipment Repair in Las Vegas

Fryers, combi ovens, rotating rack ovens, pizza ovens, ranges, griddles and charbroilers from Vulcan, Rational, Pitco, Frymaster, Garland and every other brand. Service call $100; emergency 2-hour calls available.

Common problems
  • $100 Service Call

    Our standard commercial rate

  • All Brands

    Restaurant, bar, hotel and laundry equipment

  • Certified Techs

    Licensed, insured and EPA 608 certified

  • Emergency Calls

    On site within 2 hours when you can't wait

Problem & Solution

When the line goes down, every minute costs covers and revenue.

Red Rock Appliance Services repairs commercial cooking equipment for restaurants, casinos, hotels, bakeries and pizzerias in Las Vegas, Henderson and Boulder City: fryers, combi ovens (Rational, Alto-Shaam, Convotherm), rotating rack ovens, deck and conveyor pizza ovens, convection ovens, ranges, griddles, charbroilers and steam equipment. Commercial service calls are $100.

We work on gas and electric equipment across the whole hot line. Most failures are ignition and safety controls (pilots, thermocouples, igniters, gas valves), heating elements, thermostats and high-limits, fans and motors, and electronic controls on combi and conveyor ovens.

Las Vegas hard water also hits steam equipment hard: combi ovens, steamers and kettles need regular descaling, and scale is behind many of their error codes.

Cooking equipment we repair:

  • Gas and electric fryers (Pitco, Frymaster, Dean, Vulcan, Henny Penny, Imperial)
  • Combi ovens (Rational iCombi and SelfCookingCenter, Alto-Shaam, Convotherm, Unox, Blodgett)
  • Rotating rack and rotisserie ovens (Baxter, Revent, Doyon, Hobart, Lang)
  • Pizza ovens: deck (Bakers Pride, Blodgett, Marsal) and conveyor (Middleby Marshall, Lincoln Impinger, XLT, TurboChef)
  • Ranges, griddles, charbroilers, salamanders and cheesemelters (Vulcan, Garland, Southbend, Wolf, Imperial, Star)
  • Convection ovens, steamers, kettles and tilt skillets (Blodgett, Vulcan, Cleveland, Groen, Market Forge)
  • Holding cabinets, warmers and toasters (Alto-Shaam, Hatco, Winston, Prince Castle, Antunes)
Troubleshooting guide

Common restaurant equipment failures and how we fix them

The breakdowns we're called for most often in Las Vegas commercial kitchens, with quick checks your team can do before calling.

Fryer won't light or keeps going out

Likely causes

  • Weak thermocouple or thermopile
  • Failed pilot or igniter
  • Gas valve or high-limit failure
  • Blocked combustion air or flue

Try this first

Confirm gas is on and follow the relight procedure on the door label.

How we fix it

We replace the thermopile, pilot assembly, igniter, valve or high-limit and verify the flue.

Fryer won't hold temperature

Likely causes

  • Faulty thermostat or temperature probe
  • Computer controller fault
  • Failed element (electric)

Try this first

Compare oil temperature with a probe thermometer.

How we fix it

We calibrate or replace the thermostat, probe, controller or elements.

Combi oven error, no steam or won't heat

Likely causes

  • Scale in the steam generator
  • Water supply or drain fault
  • Failed fan motor or sensor
  • Control board or burner fault

Try this first

Note the error code and run the cleaning or descaling program.

How we fix it

We descale, replace generator parts, sensors, pumps or motors and clear the fault.

Rack oven not rotating or uneven bake

Likely causes

  • Rotation motor or gearbox
  • Rack lift failure
  • Burner or blower fault
  • Door seal

Try this first

Check the rack is seated and the door closes fully.

How we fix it

We repair the drive, lift, blower or burner and verify bake temperature.

Pizza oven slow or burning one side

Likely causes

  • Conveyor motor or belt
  • Impinger fan or finger setup
  • Burner or ignition fault
  • Deck oven thermostat

Try this first

Check that fingers and conveyor are clean and installed correctly.

How we fix it

We repair the conveyor, blower, burner or controls.

Range, griddle or charbroiler burners out

Likely causes

  • Clogged pilot or burner ports
  • Failed thermocouple
  • Griddle thermostat
  • Safety valve

Try this first

Clean burner ports and relight the pilot.

How we fix it

We replace thermocouples, valves and thermostats and adjust the flame.

Error codes & self-checks

Try these step-by-step guides before you book — many problems have a simple fix. If the problem comes back, call (702) 744-2944.

Commercial service call rates

Commercial repairs are quoted job by job, but the visit itself is simple: a flat $100 service call, then a written estimate you approve before any parts are ordered or work begins.

$100

Commercial service call

Our normal rate for restaurants, bars, hotels, laundromats and other businesses. Includes travel and on-site diagnosis.

$300

Emergency call within 2 hours

Only when it's an emergency or every technician is booked and you can't wait. We put a technician on site within two hours.

Quote

Repair estimate before work

Commercial equipment varies too much for a price list, so you approve a written estimate for parts and labor before we start.

All commercial repairs carry our 90-day labor warranty and up to 1-year parts warranty. Equipment under a manufacturer warranty or a lease agreement may need to go through that provider first; we will tell you on the phone.

Brands we service

  • Vulcan
  • Rational
  • Pitco
  • Frymaster
  • Henny Penny
  • Garland
  • Southbend
  • Imperial
  • Blodgett
  • Alto-Shaam
  • Convotherm
  • Unox
  • Baxter
  • Revent
  • Doyon
  • Middleby Marshall
  • Lincoln
  • XLT
  • TurboChef
  • Bakers Pride
  • Marsal
  • Star
  • Montague
  • Wolf Commercial
  • Cleveland
  • Groen
  • Hatco
  • Hobart
Stages of work

How our service process works

  • Call — $100 service call

    Call (702) 744-2944. A commercial service call is $100. In an emergency, or when every technician is booked, a $300 call puts someone on site within 2 hours.

  • Diagnosis — On site, during service

    We diagnose with your kitchen or laundry running and work around your service.

  • Estimate — Approve before work

    You get a written estimate for parts and labor and approve it before we start.

  • Repair — Parts on the truck

    Common commercial parts are stocked; specialty parts are sourced fast from Las Vegas distributors.

  • Warranty — Back in service, protected

    Every commercial repair carries a 90-day labor warranty and up to 1-year parts warranty. A written invoice documents the work for your records and health inspections.

Certified to service top appliance brands

We service all leading brands

Kitchen equipment down?

Call now — $100 service call,
emergency visits within 2 hours.

Call Now
Fryers, combi ovens, rack and pizza ovens, ranges
and griddles — every brand.

Commercial kitchen equipment repair
across the Las Vegas Valley

Frequently Asked Questions

Straight answers about cooking equipment repair in Las Vegas, Henderson and Boulder City.

Do you repair Rational combi ovens?

Yes. We repair Rational iCombi and SelfCookingCenter units, plus Alto-Shaam, Convotherm, Unox and Blodgett combis, including steam generator descaling and error-code diagnosis.

Do you repair Vulcan ranges and fryers?

Yes, along with Pitco, Frymaster, Garland, Southbend, Imperial and other line equipment.

Do you service pizza ovens?

Yes: deck ovens (Bakers Pride, Blodgett, Marsal) and conveyor ovens (Middleby Marshall, Lincoln Impinger, XLT, TurboChef).

Do you repair rotating rack ovens?

Yes, Baxter, Revent, Doyon, Hobart and others: rotation drives, lifts, burners and blowers.

Do you do gas line installations?

No. We repair gas equipment but don't run new gas lines or connect new equipment.

Do you offer maintenance plans?

Call us to set up regular visits for fryer, combi and oven maintenance; we schedule around your service.

How much is a commercial service call?

A commercial service call is $100. Repairs are quoted in writing before work starts.

What if it's an emergency?

If equipment is down during service and you can't wait for the next open slot, an emergency call puts a technician on site within two hours for $300. It's only needed for emergencies or when our schedule is full.

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